Online Operations

After enabling online operations for the platform and deploying the online operations plugin for the global cluster, the plugin will periodically synchronize the monitoring data of all clusters on the platform to the Customer Portal system when the platform’s network can connect to the Internet. You can view and manage the platform in the Customer Portal system, and perform online monitoring and maintenance on the platform.

Especially when your enterprise deploys multiple platforms (environments) based on different usage scenarios, enabling online operations for the platform can help you centrally manage multiple platforms.

Prerequisites

Make sure that the license downloaded from the Customer Portal system has been imported into the platform.

Tip: Contact technical support to obtain access to the Customer Portal system.

Open Online Operations

1. In the left navigation bar, click Platform Settings > Online Operations.

2. Click Enabled, and confirm.

   Note: After the creation is successful, the platform will periodically synchronize data to the Customer Portal. You can view the basic information and monitoring data of the platform on the environment details page.

Deploy Plugins

Deploy the online operations plugin for the global cluster.

Procedure

1. In the left navigation bar, click Clusters > Clusters.

2. Click the name of the global cluster.

3. On the Plugins tab, click the > Deployments button on the right side of the Online Operations plugin.

Relevant operations

Shut down online operation and maintenance

1. Click Platform Settings > Online Operation and Maintenance in the left navigation bar.

2. Click Close and confirm.

   Note: After closing, to save platform resources, you can manually uninstall the Online Operation and Maintenance plugin in the global cluster.