User Management

The platform provides flexible user management capabilities, supporting both individual user management and batch operations for improved efficiency in specific scenarios (e.g., on-site or off-site teams).

WARNING

Important Restrictions:

  • System-generated accounts cannot be managed (platform administrator role, local source)
  • Currently logged-in users cannot manage their own accounts
  • For personal account modifications (display name, password), please use the personal information page

Reset Local User Password

Users with platform management permissions can reset passwords for other local users.

Steps

  1. In the left navigation bar, click Users > User Management
  2. Click the icon next to the target user's record
  3. Click Reset Password
  4. In the dialog box, select a password type:
    • Random: System generates a secure random password
    • Custom: Enter a new password manually
NOTE

Password Requirements:

  • Length: 8-32 characters
  • Must contain letters and numbers
  • Must contain special characters (~!@#$%^&*() -_=+?)

Password Field Features:

  • Click eye icon to show/hide password
  • Click copy icon to copy password
  1. Click Reset

Update User Expiry Date

You can update expiry dates for users in normal, disabled, or locked status. Users exceeding their expiry date will be automatically disabled.

Steps

  1. In the left navigation bar, click Users > User Management
  2. Click Update Expiry Date next to the target user
  3. In the dialog box, select an expiry date option:
    • Permanent: No time limit
    • Custom: Set start and end times using the Time Range dropdown
  4. Click Update

Activate User

You can activate users in disabled or locked status.

NOTE

Activation Behavior:

  • If user is within expiry date: expiry date remains unchanged
  • If user has expired: expiry date becomes Permanent

Steps

  1. In the left navigation bar, click Users > User Management
  2. Click Activate next to the target user
  3. Click Activate in the confirmation dialog
  4. User status will change to normal

Disable User

You can disable users in normal or locked status within their expiry date. Disabled users cannot log in but can be reactivated.

Steps

  1. In the left navigation bar, click Users > User Management
  2. Click the icon next to the target user
  3. Click Disable and confirm

Add User to Local User Group

You can add users with Source as Local or LDAP to one or more local user groups.

WARNING

Group Role Behavior:

  • Users automatically inherit roles from their groups
  • Group roles are only visible on the group's details page (Configure Roles tab)
  • Individual user role lists only show directly assigned roles

Steps

  1. In the left navigation bar, click Users > User Management
  2. Click the icon next to the target user
  3. Click Add to User Group
  4. Select one or more local user groups
  5. Click Add

Delete User

Platform administrators can delete any user except the currently logged-in account, including:

  • IDP-configured users
  • Users with source -
  • Local users

Steps

  1. In the left navigation bar, click Users > User Management
  2. Click the icon next to the target user
  3. Click Delete
  4. Click Confirm

Batch Operations

You can perform batch operations for:

  • Updating validity periods
  • Activating users
  • Disabling users
  • Deleting users

Steps

  1. In the left navigation bar, click Users > User Management
  2. Select one or more users using checkboxes
  3. Click Batch Operations and select an action:
    • Update Validity
    • Activate
    • Deactivate
    • Delete
NOTE

Batch Operation Details:

  • Update Validity: Set permanent or custom time range
  • Activate: Confirm activation in dialog
  • Deactivate: Confirm deactivation in dialog
  • Delete: Enter current account password and confirm